Shipping policy
United Kingdom shipping policy
All orders are processed within 2-3 business days and should be delivered within 5-6 days. Orders are not shipped or delivered on weekends or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay for any reason beyond our control in the shipment of your order, we will contact you via email or telephone, Alternatively, we should have an announcement on our website.
International shipping policy
All orders are processed within 2-3 business days and should be delivered within 12-20 days. Orders are not shipped or delivered on weekends or bank holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order for any reason beyond our control we will contact you via email or telephone, Alternatively, we will have an announcement on our website.
Shipping rates and delivery estimates
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Theitemstore.co.uk is not responsible for any taxes, duties, or tariffs applied at your country, Please contact your local customs for rates before ordering.
Damages
Theitemstore.co.uk is not liable for any products damaged during shipping. If you received your order damaged please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Lost in transit
Theitemstore.co.uk is not responsible for any package lost in transit, However, we can look into your claim and help with recovering the cost with the delivery company.